Announcing the launch of PPG Marketing on Demand
PPG announced it has partnered with BrandMuscle, a leading provider of Web-based local marketing automation software, to introduce PPG Marketing on Demand, a suite of online tools and services to help distributors and collision repair facilities produce customized marketing and advertising materials. PPG Marketing on Demand is available to all PPG distributors and collision repair centers in North America.
The new system provides a resource distributors and body shops can access to easily develop a variety of promotional pieces to support their local businesses. At the PPG Marketing on Demand website, registered users can create professional-quality, online business pages and display ads, websites, email campaigns, print ads, brochures, door and mirror hangers, and more with just a few clicks of the mouse.
“We are passionate about helping our distributors and collision repair centers grow their businesses,” said Cristina Fronzaglia, manager, marketing communications, automotive refinish. “Our goal is to help our customers gain a competitive edge with their online and offline marketing programs. By teaming up with BrandMuscle, we’re able to assist our customers in executing the types of marketing programs that are often only available to larger organizations.”
PPG is also providing distributors and collision centers with direct access to marketing professionals and media specialists who can assist with tasks as complicated as creating a marketing plan or as simple as negotiating the best rate for a local display ad. This time-saving service allows business owners to focus on their business operations.
In addition, PPG has secured discounted rates to offer low-cost, professional quality production of printed materials. Materials created using PPG Marketing on Demand can be seamlessly routed to a print vendor for production with a two- or three-day turnaround on most orders.
Tags: PPG News
Getting Your Car Repaired With Collision Insurance After an Accident
Guest Post by Brandy K.
Being involved in an auto collision can be a nuisance at the very least, and in some cases downright tragic. Fortunately for those drivers who have the proper kind of auto insurance coverage, the aftermath of an accident doesn’t have to be worse than the collision itself. However, for those without collision insurance, the car repair process may be just the beginning of the headaches.
Keep in mind what most collision car insurance actually covers:
- Collision car insurance generally covers you in a collision involving another car in which you are deemed the at-fault driver. This will usually cover your repairs to both vehicles and bodily injury up to the maximum amount included in the policy coverage. This differs from liability which would only cover the personal property and bodily injury expenses of the other driver.
- If you are having trouble getting your auto insurance policy provider to cover your claim it could be because what you are filing for is not covered. What many drivers do not understand is that most collision car insurance policies do not cover accidents involving anything other than another vehicle. So, while you may think the collision you have by swerving off the road and into someone’s fence is covered, it may not be by your collision insurance policy.
The real problem is sometimes dealing with getting your car repairs done after an accident occurs. Remember it is crucial that you get a police report done at the time of the accident. Without one, you may be financially responsible for all of your damages anyway.
The standard procedure for getting work done is usually handled in one of the following ways:
- Your auto insurance policy provider may have a mechanic they work with that you will need to take your vehicle to.
- You may be able to take your car to your own mechanic or several mechanics to get estimates.
- Your insurance policy provider may send out an adjuster to look at the damages and come up with an estimate.
If you are unsure of how your current policy provider handles claims and repairs following a collision, this may be a good time to find out. Take the opportunity to contact your insurance carrier and ask how they handle repairs following a claim. If there is a method you prefer, you may want to shop around for a different policy provider that offers the repair process you find easiest. Our favorite place to compare collision insurance policies is www.collisioninsurancequotes.com. It only takes a few minutes and you get to choose which company is the best match for you.
Paying the Bill
Once you have your car in the shop, there are also different ways various car insurance providers handle paying the bill. Your collision insurance company may:
- Send you a check for the estimated amount, minus the deductible. This generally gives you the opportunity to find a mechanic that promises to do all the repairs within that allotted amount.
- Send the check to the mechanic with the understanding he or she will complete the repairs within the allotted amount.
- Pay the bill once the repairs are completed.
The only issue may still be any amounts that go over the estimated costs, if this should arise. Often times there are other minor repairs or last minute expenses the mechanic did not expect. This may become your financial responsibility to take care of or your mechanic may take it up with the policy provider and have those suppliments looked after.
In some cases the car may be too far beyond repair and then you would need to consider replacement costs. If a car is demolished or the cost to repair it is greater than the value of the vehicle the car will be “totaled out.” Keep in mind on newer leased or financed vehicles you may want GAP insurance in addition to collision coverage to cover the difference between the value of the vehicle and the actual amount owed. Either way, getting collision car insurance can help ensure you get your vehicle up and running again after an accident.
Thanks to Brandy K for providing us with this guess post.
Tags: Insurance Information
February 24th, 2012 · 5 Comments
The Mixing Room
When we enter the mixing room of a collision repair facility we see a bench to mix paints and primers on, the mixing bank with an array of colors and usually gun cleaning equipment to clean our expensive application weapons. The mixing room is usually, or should be kept very clean to ensure there are no contaminants transferred into the paint booth and ultimately into a customers vehicle. I have been a part of several start-up shops in my twenty year journey in the collision repair business. The company builds a multi million dollar, state of the art collision repair shop and in six months, can look like it has been in business for six years! Often times, it is up to each and every individual to keep the place looking like new, but we all know that housekeeping can take a back seat to fixing cars.
Once I enter a shop I usually have to clean up the mixing room to my personal level of standards. Most often I see paint splattered all over the walls of the mixing room and dirt that has been there since the dawn of time. I spend at least two hours cleaning this mess up and usually have to take all the equipment out of the mixing room to do a proper job. Then out come the paint and the rollers to make the mixing room look like new again. But why do we need to do this?
In a new shop that is just being built, the shop is built and then the expensive equipment is added in. The booth and mixing room are installed and tested for proper functioning. My suggestion is simple, before your jobber arrives with the mixing bank and the benches; you need to booth coat the mixing room. Let’s face it; we have all had the odd accident from time to time. A toner drops out of your hand and explodes all over the mixing room wall. The paint splatters out of the mixing can while stirred on the bench covering the wall behind the bench. Or remember when we put cans of paint on shakers, turning away for only a moment to find the can has opened and made a real mess all over everything. This is where booth coating your mixing room comes in real handy. Clean up is a breeze when the walls are covers in booth coating. A co-worker helps you move out the bench and a few others pieces of equipment, you then hit the walls with a pressure washer and in one hour, the mixing room looks like new again. Then you reapply the booth coating again and your mixing room is just like the day you moved in, clean, bright and free of paint splatter.
Many shops take customers on tours and never dare to enter the mixing room. This is where the science of a collision repair facility lies, and most customers will want to know the how and why’s of their brand new shiny paint job. It can be a selling point of your business, but if it looks like a war zone in there, it can turn some customers off and make them think twice as to why their insurance company sent them there in the first place.
My suggestion to you and your business, take out the equipment and paint the walls bright white, apply a good thick amount of booth coating and let it dry over night. Move the bench and other equipment back into the room the next day. Now you have a brand new looking mixing room again. If you are building a new shop, before you bring equipment into your mixing room, cake the walls of the mixing room with booth coating and let it dry. Then notify your supplier and have them come in to set up the mixing bank and other essential equipment. This will save you hours of time down the road painting the walls of the mixing room and keep your mixing room looking like the day it was built.
Tags: The Mixing Room
This story is from Collision Quarterly Magazine and talks about the paint booth. I was waiting for a customer to arrive and picked up the magazine to pass the time until the customer arrived. I started to read the article and was so intrigued; I could not put it down until I finished the entire article. I thought it would be a good idea to share it with my readers of the Blog. Hope you enjoy the article as much as I did! Please note, The Auto Body Blog does not endorse nor promote the products listed in this article below.
Anyone in Ontario who has a cottage probably drove by the DeVilbiss plant in Barrie hundreds of times. The huge facilities, expansive parking lot bustling with activity, trucks going in and coming out and the grounds manicured like a golf course were hard to miss. Today the building stands empty, the parking lot is cracked and grayed, windows are broken and the manicured grounds are overgrown with weeds and uncut grass. What happened? Where did they go? Doctor Allen DeVilbiss, who developed a spray atomizer to provide an easier way to apply medicines to patients throats, founded the DeVilbiss Corporation in Toledo Ohio, in 1888. Allen’s son Thomas was an inventor and took his fathers design and re-worked it to develop spray guns and perfume atomizers in the early 1900’s. This was the first big step that would later establish the DeVilbiss Corporation as an innovator in the auto refinishes industry. Thomas’ spray guns proved to be a revolutionary addition to the spray-painting application in mass production environments–automotive as well as manufacturing. The DeVilbiss Company quickly expanded their product lines to better serve the spray guns and the new‘mass production’ manufacturers that began in the early 1900’s. Air compressors and paint spray booths were quickly added to the DeVilbiss Companies product offerings. [Read more →]
Tags: General Post
September 4th, 2011 · 9 Comments
If you are familiar with PPG, you are aware that they have always been known for high quality clear coats. In the booth, it is a dream to apply all of PPG’s clear coats and they are by far superior to all the other competitors’ clear coats. We as painters are used to waiting 25-30 minutes for our clears to bake and dry thoroughly before we open the booth doors and let the vehicle cool down. Well not anymore!
PPG Automotive Refinish has introduced DC2000 Ultra Velocity Clear with super fast air dry capability to the collision center market. The new clearcoat, part of the PPG Deltron line of products, marks another significant advancement in refinish technology.
DC2000 Ultra Velocity Clear is designed for use over Deltron DBC, Global Refinish System BC, and Envirobase High Performance basecoats. This new clear offers impressive application characteristics that make it an ideal choice for collision centers aiming for increased levels of productivity without compromising quality or performance.
“This is an exceptionally user-friendly clearcoat,” said Jeff Griffin, manager, PPG collision segment, North America. “We’ve taken clearcoat no-bake technology and advanced it to create a PPG clearcoat appropriate for any type of collision center—from high-production shops to the smaller operations without baking capabilities. Not only will DC2000 Ultra Velocity Clear air dry to an outstanding gloss in 20-25 minutes, it is very easy to apply and work with.”
“DC2000 Ultra Velocity Clear requires no flash time between coats and no baking in the refinish process, which optimizes spray booth utilization,” adds Griffin. “Due to the extremely fast out-of-dust time, a vehicle can be removed from the booth in as little as 10 minutes.”
The super fast air dry capability of this wet-on-wet clearcoat facilitates exceptionally fast cycle times for single- and multi-panel repairs. The new clearcoat also helps reduce energy costs with its ability to bypass the baking cycle.
Say goodbye to high utility costs shop owners and hello to lower gas bills. LOVE IT !!!!
Tags: Consumer Info
Calgary, Alberta. Canada
Sata has announced the launch the SATA jet 4000 B, replacing the successful SATA jet 3000 B. According to Sata, the new, curved gun handles of the SATA jet 4000 B has been designed to fit the hand like a glove. The low centre of gravity improves the balance of the gun, thus minimizing the strain on the wrist. The weight of the SATA jet 4000 B has been reduced by 15 percent compared to its predecessor. With integrated digital pressure gauge and RPS disposable cup, the company says it’s the lightest gun of its class.
The control elements also come in a new design. Due to their improved profile, they can be exactly adjusted even when wearing gloves. The round/flat spray control has been completely redesigned as well: with one quarter turn only required from open to closed, the spray fan can now be precisely tuned with linear effect to the shape of object to be painted.
At the time of its market launch, the SATA jet 4000 B will be available with the following nozzle set-ups: The RP versions with the sizes 1.2 / 1.2 W / 1.3 and 1.4 and the HVLP versions with the sizes WSB / 1.3 / 1.3 C / 1.4 and 1.5.
The SATA jet 4000 B is also equipped with a trigger cover element to protect the paint needle from overspray, thus increasing the lifetime of the paint needle packing. Furthermore, self-tensioning paint needle and air piston packing minimize time consuming maintenance repairs. The proven cup connection (Quick Cup Connector) with bayonet for a quick and clean cup change has been adopted from its predecessor to ensure best conditions for the use of the RPS disposable cup system. To save time during disassembly and cleaning, the air cap thread has been further shortened.
The air cap consists of sturdy chrome-plated brass, while fluid tip and paint needle are made of stainless steel. In combination with the corrosion resistant chrome surface of the drop forged gun body, the spray gun is extremely robust and waterborne proof.
If you’re a Sata lover then check out the new SATA jet 4000. I have sprayed one and I think the gun is good for water borne base coat. I still love my Iwata’s better but like the feel of the gun in my hand. The SATA jet 4000 is also a lot lighter than the 3000 which is great for painters who spray many vehicles every day. Your arm feels fresh at the end of the day!
Tags: Paint Gun's
February 5th, 2011 · 6 Comments
PPG Expands PaintManager Compatibility for Collision Center Paint Operation Management and Efficiency
PPG Industries has given its PaintManager software and Paint Shop Interface Program, also known as Repair Order Costing (ROCO), greater capability by integrating with even more body shop management systems (BSMS). Most collision centers will now be able to integrate the BSMS they already have in place with PPG’s PaintManager software to enhance shop efficiency, productivity, and profitability. Only PPG offers this broad compatibility and integration potential.
When PPG looked at how to help collision shops track paint costs more easily, it decided to build an open interface that would work with any BSMS. This approach allows shops to use the management system they prefer, while still getting the advantages of integrating repair order data from the system into PPG PaintManager and actual mix costs from PaintManager to the management system.
PaintManager is PPG’s software application that manages the color formulation and mixing operation in the collision center. It also monitors and manages the costs and productivity of the paint operation and provides instant access to the information required to make informed decisions on job costs, material usage, mixing efficiency, inventory, and much more.
ROCO is PPG’s exclusive software interface that integrates a repair order (RO) from a shop’s individual system with PaintManager to streamline processes and improve workflow. Using ROCO eliminates the need for shop personnel to repeatedly key in repair information. The program reads a shop’s repair order and pulls it directly into PaintManager for immediate and future reference. The shop can track all paint and materials used on an RO to make the paint technician’s job as easy as possible. The reports ROCO generates provide a more complete picture of a shop’s overall performance.
PPG’s integrated solution works seamlessly with most body shop management systems. The system has the ability to track and store critical information for both management and functional purposes, making it an ideal way for a collision center to monitor costs and productivity.
PaintManager and ROCO currently support a large number of BSMSs including A.B.W. Tracker™, Auto Claims Solutions Repair Tracker Interactive (RTI)™, CCT’s CC3, Mitchell® ABS™ Enterprise, New Era iAutoFocus™, Rome Technologies CompleteShop™, Summit™ Shop Management System, and many others with more being added on a regular basis.
Tags: PPG News
January 24th, 2011 · 3 Comments
Concours Collision Joins Forces With Collision Solution Network
After poking around the internet tonight I noticed that Ken Friesen has joined the collision solution network. For 30 years, Concours owner Ken Friesen not only built two successful collision repair centers, he has also been a dedicated contributor to the overall improvement of the Canadian collision repair industry. When I worked for Ken in the early nineties, Ken was very involved in the community as well as a leader in the collision industry. He was very influential in working with the Southern Alberta Institute Of Technology to develop the current collision repair program offered at SAIT. At that time Ken had one location which serviced the Calgary and area’s collision repair needs. He has since expanded his business into a multi-location business.
From his desire to instill continuous improvement processes at the shop level to participating at the top levels within some of the collision industry’s renowned organizations, Friesen was the first chairman for CCIF and a past president of the ASRA.
“In today’s marketplace, working together is essential in continuing to grow and develop our business,” Friesen said “CSN represents the people that I want to move forward with in our quest for continuous improvement.” Friesen is passionate about giving back to his community. Beyond the collision repair industry, Concours Collision and CSN have chosen the Alberta Guide Dog Services as its dedicated charity. This charitable organization breeds and trains dogs to assist those who are blind or autistic.
About the CSN:
CSN is built on our commitment to be industry leaders. Each Member has met a series of requirements before they were awarded membership.
CSN is the largest independent collision repair network in Canada
Our independence is our strength as our membership is compromised of owners having a personal interest vested in the company unlike other banner networks.
National Lifetime Warranty
The CSN logo is our promise to you. We stand behind our quality and workmanship so much that each facility offers a Limited Lifetime Warranty on all repairs performed. Having your vehicle repaired at any one of our facilities across the country guarantees you complete satisfaction. In the event that you need warranty work performed, you are encouraged to visit the facility in which the repairs were completed.
Tags: Collision News
December 29th, 2010 · 2 Comments
PPG Refinish Adds Social Websites to its Online Presence
PPG Automotive Refinish has launched a new social media campaign, including Facebook and Collision Hub, to further engage with its customers, industry professionals and enthusiasts. I signed up with Collision Hub a few months back to engage with other industry professionals. For those of you who have not visited Collision Hub, I encourage you to go over and check out there website.
PPG has also added a Facebook page which is designed to keep readers in touch with PPG’s latest news, upcoming events, photo galleries, and interesting projects as well as to provide links to industry-related websites and articles of interest to its readers.
PPG’s John Parran, marketing director, PPG Refinish speaks about their new social media presence. “There’s no doubt that social media networking is the wave of future, so we see our growing involvement as a great way to build relationships on a more personal level and create an ongoing dialogue with those who have an interest in PPG and our industry, from shop owners, technicians and distributors to custom car and motorcycle enthusiasts”.
PPG Refinish can also be found on Collision Hub, the premier professional networking, news and event site for the collision repair industry. The members-only site encourages participation of all parties, including: technicians, collision center owners, suppliers, insurance companies, auto glass installers, towing companies and rental car agencies.
“By participating in Collision Hub, we look forward to being actively involved in this online community of professionals, dedicated to advancing the industry,” adds Parran. I personally have added PPG Refinish to my “Groups” in the Collision Hub website. After all I am a “PPG supporter”.
Readers are invited to “like” PPG Refinish on Facebook to stay updated on the latest PPG news and events, view cool photos, connect with other friends and share information. So what are you waiting for, go over to Facebook or Collision Hub and check it out for yourself!
Tags: PPG News
If there is a constant in the collision repair world today, that constant is change. And shop owners and managers need to keep looking ahead to see where technology is taking the industry and then use those changes to help them succeed. So said PPG’s Randy Dewing, senior manager, MVP Business Solutions, in his opening remarks to more than 300 enthusiastic attendees at the recent PPG MVP Business Solutions Conference, held at the Walt Disney World Swan and Dolphin Resort and Convention Center in Orlando, Florida.
Titled “Visionary Leadership: A Call to Action,” the three-day event offered speakers, seminars and discussion groups focusing on how collision shop owners and managers can enhance their leadership skills and play a visionary role in fostering a high-performance culture in the rapidly changing collision industry.
“We continue to work on interdependent success, partnering with our customers to work on business performance required to be the competitive leaders in their markets,” says Jim Berkey, director, MVP Business Solutions. “Our conferences are an opportunity to bring a strong mix of passionate, successful people together to continue the learning process.”
Keynote speaker Scott Klososky, internationally renowned thought leader and technology visionary, centered on the conference theme and emphasized that while making good technical decisions is important, acting on those decisions is absolutely essential. “Those who are reactive will end up being taught by their proactive competitors,” said Klososky. He added that a long-term vision is necessary: looking ahead five years to determine what investments will need to be made in people, products and processes. Klososky, who has the imagination of a futurist combined with practical “in the trenches” experience, discussed how technology and forward thinking can help business leaders seize their “unfair share of business.” Most critical, he pointed out, is the need to have a process in place to address change and implement your strategy for success. Klososky went on to outline a step-by-step “visionary leadership” process to help lead a company into the future.
A representative of the Disney Institute, Austin Brock, spoke on the topic of leading through turbulent times. Brock presented the strategies and tactics a leader can implement to ensure a company stays on course to success. She pointed out leaders need to have a vision and must effectively communicate it to their organization. In so doing, they need to shift the organizational culture to focus on behaviors and results to support that shift with genuinely open, two-way communication. Brock also offered process strategies for turbulent scenarios and for the difficulties caused and posed by the changing nature of competition.
Richard Flint, also a keynote speaker and regarded as one of the top personal development coaches in the country, delivered a dynamic presentation, “Recharging the Human Spirit,” in which he dramatically demonstrated how to motivate personnel, re-build morale and re-energize a company to function at its highest levels.
Norm Angrove, senior manager, Value Programs and John Martin, manager performance learning, PPG Value Added Programs, gave a seminar discussing marketing in the 21st century covering the technological and online opportunities available today and how social media and other techniques can help collision shops hasten their success. They stressed the growing importance of this aspect of marketing as new generations of employees and customers – all more tuned in to the online world – enter the marketplace.
Attendees also heard MVP Business Solutions Managers David Knapp and Mike Gunnells deliver an introduction to hands-on, problem-solving methodologies which have been successfully used at the OEM level and may be applied to the collision industry.
Conference participants were able to join in a number of breakout discussion sessions and other seminars designed to help them develop and implement improved business models as well as motivate employees and prepare for change.
“The conference was sensational,” said Nick Hindy, partner in Anthony’s Autobody, Shrewsbury, New Jersey. “The speakers provided us with a wealth of knowledge, everything from business strategies to marketing with social media and understanding what that’s all about. I feel like we were getting a complete education that can really help us.”
The conference is one component of an all-inclusive range of MVP value-added programs and services, intended to keep PPG customers positioned to face today’s challenges and tomorrow’s opportunities. The next PPG MVP Business Solutions Conference, themed “Journey to Excellence,” will be held at the Rancho Las Palmas Resort and Spa in Palm Springs, California, Sunday through Tuesday, March 27-29, 2011.
Tags: PPG News